FREQUENTLY ASKED QUESTIONS
WHAT IS EBH VITAL ROOTS?
EBH Vital Roots is a lifestyle clothing brand rooted in growth, balance, purpose, and becoming a higher version of yourself. Our pieces are designed to be more than clothing — they carry a message.
HOW DO I CHOOSE THE RIGHT SIZE?
Please review our Size Guide before placing your order. Fit may vary depending on the style of the garment.
HOW CAN I TRACK MY ORDER?
Once tracking information becomes available, you’ll receive a shipping confirmation email with your tracking details.
CAN I CHANGE OR CANCEL MY ORDER?
If you need to make a change, please contact us as soon as possible. Once an order has entered fulfillment, we may not be able to modify or cancel it.
WHAT IF I RECEIVE A DAMAGED OR INCORRECT ITEM?
Please contact us as soon as possible with your order number and photos of the item. We’ll review the issue and help determine the appropriate next step.
DO YOU ACCEPT RETURNS OR EXCHANGES?
Return and exchange eligibility depends on the condition of the item and other applicable requirements. Please visit our Returns & Exchanges page for complete information.
HOW SHOULD I CARE FOR MY EBH VITAL ROOTS CLOTHING?
Always follow the care instructions provided with your garment. Proper washing and drying can help preserve the fabric, fit, and design.
HOW CAN I CONTACT EBH VITAL ROOTS?
Visit our Contact Us page and send us a message. Please include your order number when contacting us about an existing order.
Wear your growth. Live your journey.